Wide Bay Shipping Services (WBSS) is a joint operation combining the strengths of Pacific Tug and Mackenzie Marine and Towage.
Pacific Tug is a second generation Australian owned family business servicing the marine industry from its Brisbane headquarters since 1964.
Mackenzie Marine is a third generation Australian family owned business specialising in Harbour Towage since 1972.
Our service reflects our expertise and market position as Australia’s leading harbour towage specialist in smaller regional ports. With more than 100 years of experience as an Australian family owned towage provider, Wide Bay Shipping is recognised globally as offering unparalleled value, through a flexible, customer focus that is unmatched.
Our workplace culture is the envy of the industry. Many of our staff have been with us for over 30 years and in several cases, the second generation of families are now working for the “family”. The advantages of our culture are significant. We enjoy a workplace that is free of disputation and discrimination. We consistently score the highest grades on customer satisfaction and our staff attitude provides a flexibility and responsiveness in our service that none of our competitors can match.
Our towage charging structures are simple and transparent with the lowest penalties in the industry.
We want the customers to have no surprises. Our loyal customers in the other ports value this approach to pricing and we are confident that yours will also.
We are the only Australian regional port specialist towage provider. Our expertise and industry-leading track-record is for service in smaller regional ports. In all of the ports we operate, we have partnered with stakeholders to grow the port business and this has made an exceptional contribution. Our customers benefit from having a towage provider that truly recognises its role as a member of the supply chain.
Our track-record of uninterrupted supply and continuity of service for more than 100 years combined is impeccable and considered a benchmark of reliability in the industry.
Our business and operations comply with the standards ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, ISO 31000 Risk Management and AS/NZS 4801:2001 Occupational Health and Safety. Our crew are trained to international standards and accredited through SeaWays Tug Master training standards.